Operations Specialist

Prompt: Clearwater Capital Partners (CCP) is seeking a positive and motivated individual with exceptional interpersonal skills, orientation to process, and superb attention to detail. This individual will work collaboratively on a team of other Operations Specialists. This individual will be primarily responsible for operational functions such as account openings, money movements, and account maintenance. This individual will also interface directly between advisors, clients, and respective custodians.

  • Employer: Clearwater Capital Partners (www.ccpwealth.com)

  • Industry:  Financial Services

  • Type:  Full Time

  • Status: Exempt

  • Reason: New Position

  • Experience:  3-7 Years

  • Education: Bachelor’s Degree

  • Compensation: Base with bonus opportunity, and benefits

  • Location: Hoffman Estates, IL

The role of Operations Specialist at Clearwater Capital Partners is a dynamic role in providing support of the firm’s financial advisors and clients. As a Registered Investment Advisor (RIA), Clearwater Capital Partners has enjoyed significant growth since its founding in 2006. As the client base and team has grown, the need for an Operations Specialist is required.

Day to day responsibilities include, but are not limited to, the following:

Duties and Responsibilities

  • Prepare and complete account opening paperwork

  • Link and maintain client accounts in the firm wealth planning system

  • Perform regular account maintenance (e.g. Name/address changes, beneficiary information, reporting statements, changes to trustee, etc.)

  • Assist clients with transaction requests (Move Money, Deposit Checks)

  • Open and Service Pledged accounts

  • Work with custodians to process out wire requests.

  • Proactively follow up and resolve any asset transfer issues, to ensure successful receipt of both ACAT and Non ACAT transfers.

  • Communication with clients, custodians, and other vendors.

Compliance Support

  • Work with Chief Compliance Officer (CCO) to archive electronically all client documentation

  • Prepare system reports for CCO’s periodic review

  • Oversee record retention & filing in conjunction with compliance direction

  • Ensure compliance documents are always up to date for clients, and ensure that we are remaining compliant in our communications/actions with clients

Required Skills

  • Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) and Microsoft Outlook.

  • Ability to learn proprietary software and databases (Tamarac CRM)

  • Excellent communication skills, both written and oral

  • Skilled multi-tasking and managing priorities effectively

  • Strong interpersonal and relationship building skills

  • Highly organized with strong attention to detail

  • Team player

  • We Offer

  • Competitive compensation package with bonus opportunities

  • Comprehensive benefits package including medical and life Insurance, Long/Short Term Disability

  • 401(k) plan with company match, employee stock plan

  • Paid vacation, Holidays, Personal, and Sick Leave

  • Reimbursement for Continuing education, certifications, Etc.

Reflect Firm Values

  • Ethical, High Energy, Strive for Excellence, Process Execution & Continuous Learning

  • Reinforce a Culture of Compliance

Minimum Requirements

  • Bachelor’s degree

  • Satisfactory verification of citizenship or immigration status, a successful background screening, credit check and drug testing.

Desired

  • Registered Investment Advisory (RIA) and/or Family Office experience

  • 3+ Years’ Experience

For consideration, please email cover letter & resume to:  Toula.Maheras@ccpwealth.com

In the email subject, please write: “Operations Specialist – your name”

We will contact you for follow up as may be appropriate.

EQUAL EMPLOYMENT AND HARASSMENT POLICY

CCP is proud to provide equal opportunity in employment to all associates and applicants for employment. No person is or will be discriminated against because of perceived race, color, ancestry, gender, sexual orientation, gender identity, results of genetic testing, religion, age, national origin, disability, veteran or marital status, or any other legally protected group status. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.